Unplanned eventualities and unexpected incidents represent normal and inevitable elements in the running of any business. In such instances, the effectiveness of contingency plans and the way in which they are implemented will determine the overall outcome. Being able to respond strongly and competently to any imaginable crisis is the mark of a reliable and robust business. By contrast, businesses unable to cope with potential crisis are each day facing a dangerously uncertain future.
Effective change management requires leadership and robust and proven best practice approaches.
Conflict, like change, will always occur given the dynamics of human interactions, it can occur between anyone.
It is a driving force which affects the choice of alternatives in the behaviour of a person. It improves, stimulates and induces.
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